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JOIN US as a VOLUNTEER TAX PREPARER for the OC Free Tax Prep program! The program offers free tax preparation services in Orange County through the IRS’ volunteer program, Volunteer Income Tax Assistance (VITA).

Imagine helping someone put food on their table or saving a family from a mortgage foreclosure. As a VITA volunteer, you will help low-income individuals and families keep their hard-earned money!

Volunteer training starts in mid-November 2023. Don’t miss your opportunity to make a difference!

Register or Get More Information

To register or learn more, please submit the form below. You will receive an email with more information and next steps. If you don’t receive an email, please check your Spam folder. If you don’t see it there, please email us at VITA@unitedwayoc.org.

VITA Volunteer Roles

Orange County United Way VITA volunteers can choose their role.
  • Greeter: Welcomes taxpayer, ensures that taxpayer brought the required documents, and explains the process of the appointment and what to expect.
  • Tax Preparer: Interviews taxpayer and prepares federal and state tax returns using IRS software.
  • Quality Reviewer: Reviews tax returns for accuracy, advises that taxpayers are responsible for the information on the tax return, and explains the refund and credit amounts.
  • Interpreter: Interpreters aid taxpayers by working alongside the taxpayers and tax preparers. Spanish/English bilingual and American Sign Language volunteers needed.


Orange County United Way and the IRS offer free in-person and online VITA training for new and returning volunteers.

Don’t worry! Exams are self-paced, open-book, multiple-choice. All VITA volunteers must pass the IRS’ Volunteer Standards of Conduct Training (Ethics) certification. To prepare tax returns in the IRS’ VITA program, you must also pass a tax preparation certification. Online testing is fast and efficient. Volunteers who do not pass the test the first time may review the course material and try again. This year, two (2) days of training is REQUIRED and available via Zoom.

Learn more about the VITA certification and training process.

To get started, you can check out the IRS training resources at:


Thank you for your interest in serving our community together.

Fill out the form above for more information or to register as a VITA Volunteer with the OC Free Tax Prep Campaign.


Thank you to the volunteers who are making an impact in the lives of Orange County individuals and families!

"What I get out of volunteering for VITA is the great feeling I get from helping people. I definitely plan on continuing with our VITA program next year and with our upcoming extended season. I actually got my sister involved in the VITA program. She found a location near her and started volunteering last year. I would tell someone who is interested in being a VITA volunteer that it is a terrific program that helps many people. It is well run and a very rewarding volunteer opportunity. " --- Linda

"I have volunteered for 3 seasons and plan to continue as long as the program continues. Our group of volunteers has become over the years a very close group and we all enjoy each other company as we work to help others. It seems many of us now have found our niche and we work beautifully together. Why do I do it? Certainly, I selfishly get satisfaction from being able to help someone who needs assistance. And knowing I help someone feels good. Volunteering in a nutshell." --- Leslie

Jorge And Cesar, VITA Volunteers

Hats off to Jorge and Caesar!   This duo may be unsung heroes as data checkers but their roles are vital. When IRS-certified volunteers prepare a tax return, the return is submitted to the data checker whose sole purpose is to review and assure the accuracy of the data sources. When this process is complete, it is submitted to the Quality Reviewer for the tax application evaluation. The result-- fewer submission errors making the process even smoother for the valued clients we serve.

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